Dear baes,Recently affected by the coronavirus and airline traffic control, we cannot guarantee the shipping time as usual. It might take one/two week more than before.
The delivery time and service of the shipping company had been affected for a while, now everything will gradually return to normal.We will also manually confirm with the shipping company of your package situation and inform you during the shipping time.
Due to the coronavirus situation, temporarily all the products during this period do not support return and exchange as usual (Especially such as underwear, some tops, dresses, wetsuits, caps, swimsuits, also other private goods). Please contact us if the following situations occur:
-Product damage or defect
-Wrong product was sent
This is to ensure that the goods you get are brand new and have not touched any other's body, please be sure to check out the sizing line and measure the size before placing the order.
Each of our products’ outer package will be sterilized before we sending it out，it's also for everyone's safety and feel comfort.
We appreciated your patient and kind understanding, also hope you would like the new items and gifts from POPBAE.
Once again apologize for your inconvenience caused by these non-human factors.